Privacy Policy

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1. Who we are

Four Chords Enterprises Limited (“Four Chords”, “we”), registration number 120261053467, is a company incorporated in Zambia. We are the controller of personal data collected through wearefourchords.com. Contact: info@wearefourchords.com.

2. What we collect

• Details you submit in our forms: name, organization, email, phone number, and information about your project or enquiry.
• Basic technical data needed to deliver and secure the website, such as IP address and browser type, held in server logs.

We do not use advertising or tracking cookies.

3. Why we use it

• To respond to your enquiry, prepare quotations and provide services you request (steps taken at your request before entering into a contract).
• To protect the website against spam and abuse (legitimate interests).
• To meet legal and tax obligations where we enter into a contract with you.

4. Sharing

We do not sell personal data. We share it only with service providers who help us operate, such as our web host and email provider, under appropriate confidentiality and security terms, or where required by law.

5. Retention

Enquiries that do not lead to work are kept for up to 24 months, then deleted. Client records are kept for as long as the law requires.

6. Your rights

Under the Data Protection Act No. 3 of 2021 you may request access to, correction of, or deletion of your personal data, object to processing, and withdraw consent. Email info@wearefourchords.com. You may also lodge a complaint with the Office of the Data Protection Commissioner of Zambia.

7. Security

We use encrypted connections (HTTPS), access controls and reputable providers to protect your data.

8. Changes

We will post any updates on this page with a revised date.